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AI that replies for you

The AI reads your live data in your PMS and replies to guests 24/7. You supervise, it executes.

How it works
AI that replies for you. Illustrative example, not a live customer account.

Part of everyday hospitality in Brazil.

Quarter
Azzure Homes
Day by Day
Altercasa
“InnSync has become essential to our growth.”
Daniel and Thales at QuarterShort-term rental management · Goiânia, Brazil
Read Quarter’s story

When we opened Quarter, still early in our short-term rental journey, we needed a partner who could help us not just with guest communication, but with the whole operational side of the day-to-day. That's when we found InnSync.

Since then, the tool has become essential to our growth, bringing more security, organization and control over every stage of the operation. Today we scale with far more confidence, knowing we have a solid partner behind our operations.

We strongly recommend InnSync to anyone looking to professionalize their short-term rental management.

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What changes in your day

  • Handles most day-to-day questions without you stepping in
  • Knows the booking, the price, the preferences and the guest's history
  • Detects urgency and alerts you when needed
  • Replies in natural Portuguese, as if it were you
  • Learns from your best replies
  • Review Mode: approve before sending or leave it automatic

How it works

01

Connect your PMS

Carmen accesses bookings, guests and properties in your PMS to reply with full context. She knows the booking before she speaks.

02

Tune the tone of voice

Set how she communicates: more formal, more familiar, or different for each brand. She replies in natural Portuguese, as if it were you.

03

She replies 24/7, you supervise

Messages are answered right away, at any hour. You choose: approve before sending (Review Mode) or leave it automatic.

Questions worth answering

Does the AI sound robotic?

No. Carmen was trained on the context, with natural language. You set the style and she replies in your tone. Review Mode is there for when you want to approve before sending.

And if she doesn't know how to reply?

When she detects urgency or something outside what she knows, she alerts you instead of taking a chance. She also won't reveal sensitive data (door code, Wi-Fi) without a confirmed booking.

Can I review before it sends?

Yes. In Review Mode, you approve each message before it goes out. As you gain confidence, you switch on the automatic mode, by topic if you like.

Does she handle other languages?

Yes. Carmen detects the guest's language and replies accordingly. Useful for foreign guests coming from Airbnb and Booking.

Your next step starts here.

Tell us how you manage your properties today and start your account setup.