Every part of the routine.
A place in your operation.
Start with the task that asks the most of your team. See how it works and how it connects to the next step.
Explore the features
Reply better, with less work
AI that replies for you
The AI reads your live data in your PMS and replies to guests 24/7. You supervise, it executes.
Unified inbox
Every conversation in one place. Never miss a guest message.
Per-brand customization
Configure a different tone of voice, signatures and replies for each property or brand.
Prepare a smoother stay
InnDocs, document management
The pre-check-in form goes out on its own, chases whoever hasn't sent a document, and alerts the front desk as soon as the booking is confirmed — no PDF to generate, no loose ID photo in the WhatsApp group.
InnSign · Contract signing
Prepare contracts with booking information, share a signing link and follow the document in the context of the stay.
Free guest portal
Check-in, rules, Wi-Fi and tips on a page with your brand. The guest opens it by QR. You fill it in once; the portal, Carmen and the messages all use the same data.
The guest journey on autopilot
From booking to check-out, the right messages arrive at the right time. The guest feels looked after; you don't have to remember each step.
Front-desk app. Log who comes and goes
Give the front desk a simple way to log each guest's arrival and departure. You know who's in the unit, and the building gets the access control it requires.
Keep the team in sync
InnChat · Team chat
Keep team conversations in groups and threads, mention people and properties, and ask Carmen for help with the operational context close at hand.
Cleaning checklist for the team
Every cleaning follows the same standard. The team gets the property's checklist, marks off what they did and logs it with a photo. You see the unit is ready before the next guest.
Invite your team with clear roles
Add agents, cleaners and managers in seconds. Each person sees only what they need, and you keep control over who replies on your behalf.
Shape your own workflows
Custom workflows
Design visual sequences with triggers, conditions, waiting periods and messages through WhatsApp and the channels available to your operation.
Automations that save hours
Repetitive tasks run on their own. You focus on what matters.
Native Stays integration
Connect in minutes. Bookings, rates and records sync automatically.
Understand your operation
Reviews and reputation under control
Ask for feedback at the right time, respond fast and use your review history as fuel for your OTA ranking.
Performance reports
Track response times, satisfaction and message volume in simple dashboards.
Get to know InnSync in 3 minutes
The complete dashboard your operation needs to reply to guests, sync bookings and keep track of the team: no spreadsheets, no lost WhatsApp groups.
Your next step starts here.
Tell us how you manage your properties today and start your account setup.