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Unified inbox

Every conversation in one place. Never miss a guest message.

How it works
Unified inbox. Illustrative example, not a live customer account.

Part of everyday hospitality in Brazil.

Quarter
Azzure Homes
Day by Day
Altercasa
“InnSync has become essential to our growth.”
Daniel and Thales at QuarterShort-term rental management · Goiânia, Brazil
Read Quarter’s story

When we opened Quarter, still early in our short-term rental journey, we needed a partner who could help us not just with guest communication, but with the whole operational side of the day-to-day. That's when we found InnSync.

Since then, the tool has become essential to our growth, bringing more security, organization and control over every stage of the operation. Today we scale with far more confidence, knowing we have a solid partner behind our operations.

We strongly recommend InnSync to anyone looking to professionalize their short-term rental management.

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What changes in your day

  • Automatic replies on Booking, Airbnb, Expedia and WhatsApp
  • Full history per booking and guest
  • See every conversation in a single dashboard
  • Digital check-in and automatic pre-stay messages
  • Alerts when a guest needs attention

How it works

01

Connect your channels

WhatsApp, Airbnb, Booking, Expedia and email come into a single inbox. No more switching between extranets and tabs all day.

02

Everything tied to the booking

Each conversation shows up with the guest's full history, linked to the booking in your PMS.

03

Reply, or let Carmen reply

Reply yourself, use the AI's suggestions or leave it automatic. Alerts flag when a guest needs attention.

Questions worth answering

Which channels come into the inbox?

Booking, Airbnb, Expedia, WhatsApp and email: the conversations from all of them in a single dashboard, organized by booking and by guest.

Is it official WhatsApp?

Yes, through official WhatsApp Business. You handle guests on a dedicated number, with full history and automation.

Can my team work together in the inbox?

Yes. Each team member has their own account and sees the conversations by role, with no shared password.

Connect the next step

Free guest portal. Illustrative example, not a live customer account.

Free guest portal

Check-in, rules, Wi-Fi and tips on a page with your brand. The guest opens it by QR. You fill it in once; the portal, Carmen and the messages all use the same data.

Get to know InnSync in 3 minutes. Illustrative example, not a live customer account.

Get to know InnSync in 3 minutes

The complete dashboard your operation needs to reply to guests, sync bookings and keep track of the team: no spreadsheets, no lost WhatsApp groups.

Your next step starts here.

Tell us how you manage your properties today and start your account setup.