Hospedin + InnSync
Bookings, guests and prices in real time. Carmen quotes and closes bookings straight on WhatsApp — the booking shows up in Hospedin within seconds.
What the integration does
InnSync connects to Hospedin through a native API and keeps the data in sync in real time. That means Carmen talks to the guest knowing exactly what's available, at what price and on what terms — with no manual step between WhatsApp and the PMS.
When a guest closes a booking in the conversation, the booking is created straight in Hospedin. The operation keeps running in the PMS you already know — InnSync is the engine that ties it all together.
What you get once you connect
Live bookings
InnSync reads and writes bookings in Hospedin through the API. When Carmen closes a booking on WhatsApp, it's created straight in Hospedin — no copying, no pasting.
Synced guests
Name, contact and guest details come from Hospedin. Carmen talks already knowing who the person is and what's booked.
Real-time prices
Carmen's quotes use Hospedin's availability and prices at the moment of the conversation. The guest gets the real figure — none of that "let me check and get back to you".
Automatic guest journey
Confirmation, check-in, documents, check-out: each message goes out at the right time, with the real booking data from Hospedin.
Documents and front desk
Guest document collection tied to the booking. The digital form goes out before check-in and the record stays logged in the history.
Cleaning schedule
A check-out detected in Hospedin triggers the cleaning schedule. Teams know what's on without having to log into the PMS.
What changes for your operation
- One connected account covers all of the manager's properties in Hospedin
- Carmen closes bookings straight in the conversation — the booking shows up in Hospedin within seconds
- The guest gets the right messages, at the right time, with no manual step
- InnSync is the engine of the operation; Hospedin stays the source of truth
- Carmen is the most advanced AI assistant operating alongside Hospedin in Brazil
Three steps to tie it all together
Connect the Hospedin account
In the InnSync dashboard, you link your Hospedin account with the API credentials. The process takes a few minutes and needs no technical support.
Map your properties
The platform imports your Hospedin listings automatically. You confirm the mapping and adjust the per-property settings if you need to.
Turn it on at your own pace
Guest journey, Carmen's service and booking closes become available. You turn on each feature when you're ready.
Frequently asked questions
See the integration running with your Hospedin data
The demo uses your real operation — you walk away knowing exactly what will change.