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IDBranding
Per-brand customization
Configure a different tone of voice, signatures and replies for each property or brand.
What you get
Tone of voice personalized per property
Configurable signatures and greetings
Knowledge base per property
Different messages for each brand
Permissions per team and unit
How it works
1. Set each brand's voice
Tone of voice, greetings and signatures configurable per property or brand. Each operation speaks its own way.
2. Knowledge base per property
Each property has its own: rules, Wi-Fi, local tips. Carmen replies with the right information for that unit.
3. Different messages per brand
In an account managing distinct brands, each one keeps its identity in the messages and in the guest portal.
Frequently asked questions
Can I set different tones of voice per property?
Yes. Tone, greeting and signature are configurable per property or brand.
How does the AI know each property's rules?
Through a knowledge base per property: what you fill in once feeds Carmen, the portal and the messages for that unit.
Is it good for managing several brands?
Yes. Each brand keeps its own identity in the messages, the portal and the team permissions.
Ready to automate your guest service?
Book a demo and see the AI in action with your real data.