InnDocs, document management
The pre-check-in form goes out on its own, chases whoever hasn't sent a document, and alerts the front desk as soon as the booking is confirmed — no PDF to generate, no loose ID photo in the WhatsApp group.
What you get
Pre-check-in form sent automatically before arrival
Automatic reminder for anyone who hasn't sent the document yet
Booking with several guests: collects a document from each one, not just the lead guest
Front desk alerted by WhatsApp on every new booking, with nothing for you to forward
Permanent front-desk link: reception saves just one, and it always shows the day's arrivals
No more loose document photos in the WhatsApp group
How it works
1. The form goes out on its own
Before arrival, the guest gets the pre-check-in form link. Whoever doesn't fill it in gets an automatic reminder. You don't chase anyone by hand.
2. Each guest sends the document
On a booking with more than one guest, Carmen collects a document from each one. Only part came in? She asks specifically for what's missing, instead of treating it as complete.
3. The front desk already knows
On every new booking, reception gets an automatic WhatsApp alert with name, unit and dates. And there's a permanent link the front desk saves just once. It always shows who's arriving today, with the documents already attached.
Frequently asked questions
Does it work for a booking with more than one guest?
Does the front desk get a PDF?
What's the difference from the front-desk app?
Related features
Cleaning checklist for the team
Every cleaning follows the same standard. The team gets the property's checklist, marks off what they did and logs it with a photo. You see the unit is ready before the next guest.
Front-desk app. Log who comes and goes
Give the front desk a simple way to log each guest's arrival and departure. You know who's in the unit, and the building gets the access control it requires.
Ready to automate your guest service?
Book a demo and see the AI in action with your real data.