Sales and upsells
Carmen offers and closes the stay's extras (early check-in, late check-out, extra night) at the right moment in the conversation, with payment by PIX. Revenue that used to slip by now comes in on its own.
What you get
Early check-in, late check-out and extra night offered at the right time
Carmen closes it in the conversation, on the channel the guest is already on
Payment by PIX or link, confirmed automatically
Each extra linked to the right booking and property
Sales Hub: track and approve the day's opportunities
Extra revenue per booking, with no effort from the team
How it works
1. Carmen spots the opportunity
Near check-out, a request to arrive earlier, a free night on the calendar: Carmen identifies the extra that makes sense for that booking.
2. Offers and closes in the conversation
She proposes the price, answers the questions and closes right there, with PIX or a payment link confirmed automatically, within the rules you set.
3. You watch the revenue come in
Each sale shows up linked to the right booking. In the Sales Hub you track the day's opportunities and approve whatever you want to decide first.
Frequently asked questions
Which extras does Carmen sell?
Does the sale close on its own or do I need to approve?
How does the guest pay?
Related features
Free guest portal
Check-in, rules, Wi-Fi and tips on a page with your brand. The guest opens it by QR. You fill it in once; the portal, Carmen and the messages all use the same data.
Get to know InnSync in 3 minutes
The complete dashboard your operation needs to reply to guests, sync bookings and keep track of the team: no spreadsheets, no lost WhatsApp groups.
Ready to automate your guest service?
Book a demo and see the AI in action with your real data.