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Get to know InnSync in 3 minutes

The complete dashboard your operation needs to reply to guests, sync bookings and keep track of the team: no spreadsheets, no lost WhatsApp groups.

What you get

A single inbox for Booking, Airbnb, WhatsApp and email

AI that learns from your history and replies in your tone of voice

Automatic sync with Stays or Hospedin and connected channels

The guest journey on autopilot: from booking to check-out

Clear metrics on service, bookings and satisfaction

Team and permissions configurable by property or unit

How it works

1. Connect your PMS

Link your Stays or Hospedin account through the onboarding assistant. In minutes, your properties, bookings and guests appear in the dashboard, with nothing typed by hand.

2. Carmen takes over the service

The AI starts replying to guests on Airbnb, Booking and WhatsApp with live booking data. You keep track of it all from a single inbox.

3. The operation runs on autopilot

Guest journey, document collection and review requests fire at the right time. You step in only to approve or when something needs you.

Frequently asked questions

What is InnSync?
A guest-service and operations platform for short-term rental property managers in Brazil. It brings together AI guest service (Carmen), an inbox for every channel, the automatic guest journey and sync with your PMS, all in one place.
Do I need to switch my current system?
No. InnSync connects to the Stays or Hospedin you already use. It complements your PMS, it doesn't replace it.
How long does it take to get started?
Onboarding through the assistant typically takes under 30 minutes. From there, Carmen already replies with your booking data.
Does InnSync replace my team?
It takes the repetitive work off the team: the questions that keep repeating, the reminders, the document collection. Your team moves on to what takes human judgment.

Related features

PO

Free guest portal

Check-in, rules, Wi-Fi and tips on a page with your brand. The guest opens it by QR. You fill it in once; the portal, Carmen and the messages all use the same data.

JO

The guest journey on autopilot

From booking to check-out, the right messages arrive at the right time. The guest feels looked after; you don't have to remember each step.

Ready to automate your guest service?

Book a demo and see the AI in action with your real data.

See how it worksSee plans