Structure every stay
Works todayAdd an operations layer to Guesty
Guesty keeps reservations, channels and pricing. InnSync runs the work around each stay — guest replies grounded in the booking, turnover, check-in and the team’s follow-up.
Keep Guesty. InnSync runs the operation around it.
Airbnb
Booking.com
WhatsAppSee it working
Carmen answers with the booking in front of her
Carmen answers a guest inside the InnSync inbox, using live data from the booking.
The whole screen, with the guest panel open.
Properties grouped by building — this is where the answers come from.
The guest check-in, from their own phone.
Real screens from the product. The interface also runs in English.
PMS + InnSync
Bookings and daily routines, connected
InnSync brings bookings and daily routines together. If you keep another PMS, we review the connection and supported actions before activation.
PMS alone
- Hours a day answering guest messages
- Guests waiting hours for a reply
- Cleaning and front desk coordinated in chat groups and manual handoffs
- Reviews that mention poor communication
PMS + InnSync
- Guest messages answered from live PMS data
- The inquiry moves forward on its own: question, quote, handoff to your team
- Cleaning, documents and front desk in one system
- Better ratings on the platforms
What you get
Replies grounded in the booking
Carmen answers from the reservation, the unit and your house rules — not from a generic script — and hands anything unusual to a person.
The field work after booking
Cleaning with photo proof, check-in requirements, maintenance and exceptions run as routines tied to each reservation.
Guesty stays in place
Your team keeps working in Guesty. Reservations, units and guest contacts flow into InnSync; nothing is re-typed.
Frequently asked questions
Start with your property
Create your account and tell us how you manage bookings. Connections depend on the setup available for your operation.
Creating an account does not activate channels or migrate bookings.