The form goes out on its own
Before arrival, the guest gets the pre-check-in form link. Whoever doesn't fill it in gets an automatic reminder. You don't chase anyone by hand.
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InnDocs, document management
The pre-check-in form goes out on its own, chases whoever hasn't sent a document, and alerts the front desk as soon as the booking is confirmed — no PDF to generate, no loose ID photo in the WhatsApp group.
How it works
In the daily routine of people who care for guests and properties.
“InnSync has become essential to our growth.”
Read Quarter’s story
When we opened Quarter, still early in our short-term rental journey, we needed a partner who could help us not just with guest communication, but with the whole operational side of the day-to-day. That's when we found InnSync.
Since then, the tool has become essential to our growth, bringing more security, organization and control over every stage of the operation. Today we scale with far more confidence, knowing we have a solid partner behind our operations.
We strongly recommend InnSync to anyone looking to professionalize their short-term rental management.
What changes in your day
- Pre-check-in form sent automatically before arrival
- Automatic reminder for anyone who hasn't sent the document yet
- Booking with several guests: collects a document from each one, not just the lead guest
- Front desk alerted by WhatsApp on every new booking, with nothing for you to forward
- Permanent front-desk link: reception saves just one, and it always shows the day's arrivals
- No more loose document photos in the WhatsApp group
How it works
Each guest sends the document
On a booking with more than one guest, Carmen collects a document from each one. Only part came in? She asks specifically for what's missing, instead of treating it as complete.
The front desk already knows
On every new booking, reception gets an automatic WhatsApp alert with name, unit and dates. And there's a permanent link the front desk saves just once. It always shows who's arriving today, with the documents already attached.
Questions worth answering
Does it work for a booking with more than one guest?
Yes. InnDocs collects a document from each guest on the booking. If only part sent theirs, Carmen asks specifically for who's missing, instead of treating the booking as complete.
Does the front desk get a PDF?
No need. On every new booking, reception already gets an automatic WhatsApp alert. And instead of a file that goes out of date, the front desk has a permanent link: save it once, and it always shows the day's arrivals with the documents attached.
What's the difference from the front-desk app?
InnDocs handles document collection before arrival and the automatic alert to reception. The front-desk app is a separate tool: logging each guest's arrival and departure, done by the front desk day to day.
Connect the next step
Cleaning checklist for the team
Every cleaning follows the same standard. The team gets the property's checklist, marks off what they did and logs it with a photo. You see the unit is ready before the next guest.
Front-desk app. Log who comes and goes
Give the front desk a simple way to log each guest's arrival and departure. You know who's in the unit, and the building gets the access control it requires.
Your next step starts here.
Tell us how you manage your properties today and start your account setup.