Connect your PMS
Link your your PMS account through the onboarding assistant. In minutes, your properties, bookings and guests appear in the dashboard, with nothing typed by hand.
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Get to know InnSync in 3 minutes
The complete dashboard your operation needs to reply to guests, sync bookings and keep track of the team: no spreadsheets, no lost WhatsApp groups.
How it works
In the daily routine of people who care for guests and properties.
“InnSync has become essential to our growth.”
Read Quarter’s story
When we opened Quarter, still early in our short-term rental journey, we needed a partner who could help us not just with guest communication, but with the whole operational side of the day-to-day. That's when we found InnSync.
Since then, the tool has become essential to our growth, bringing more security, organization and control over every stage of the operation. Today we scale with far more confidence, knowing we have a solid partner behind our operations.
We strongly recommend InnSync to anyone looking to professionalize their short-term rental management.
What changes in your day
- A single inbox for Booking, Airbnb, WhatsApp and email
- AI that learns from your history and replies in your tone of voice
- Automatic sync with your PMS and connected channels
- The guest journey on autopilot: from booking to check-out
- Clear metrics on service, bookings and satisfaction
- Team and permissions configurable by property or unit
How it works
Carmen takes over the service
The AI starts replying to guests on Airbnb, Booking and WhatsApp with live booking data. You keep track of it all from a single inbox.
The operation runs on autopilot
Guest journey, document collection and review requests fire at the right time. You step in only to approve or when something needs you.
Questions worth answering
What is InnSync?
A guest-service and operations platform for short-term rental property managers. It brings together AI guest service (Carmen), an inbox for every channel, the automatic guest journey and sync with your PMS, all in one place.
Do I need to switch my current system?
No. InnSync connects to the your PMS you already use. It complements your PMS, it doesn't replace it.
How long does it take to get started?
Onboarding through the assistant typically takes under 30 minutes. From there, Carmen already replies with your booking data.
Does InnSync replace my team?
It takes the repetitive work off the team: the questions that keep repeating, the reminders, the document collection. Your team moves on to what takes human judgment.
How do I quickly find a conversation or booking?
Through search, with Ctrl+K or ⌘K: conversations, bookings, properties and listings in one place, by guest name, booking code or unit name.
Connect the next step
Free guest portal
Check-in, rules, Wi-Fi and tips on a page with your brand. The guest opens it by QR. You fill it in once; the portal, Carmen and the messages all use the same data.
The guest journey on autopilot
From booking to check-out, the right messages arrive at the right time. The guest feels looked after; you don't have to remember each step.
Your next step starts here.
Tell us how you manage your properties today and start your account setup.