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Sales and upsells

Carmen offers the stay's extras (early check-in, late check-out, extra night) at the right moment in the conversation, inside the rules you set. The guest pays you the way they already do; once you confirm it, the extra is recorded on the booking.

How it works
Sales and upsells. Illustrative example, not a live customer account.

In the daily routine of people who care for guests and properties.

Quarter
Azzure Homes
Day by Day
Altercasa
“InnSync has become essential to our growth.”
Daniel and Thales at QuarterShort-term rental management
Read Quarter’s story

When we opened Quarter, still early in our short-term rental journey, we needed a partner who could help us not just with guest communication, but with the whole operational side of the day-to-day. That's when we found InnSync.

Since then, the tool has become essential to our growth, bringing more security, organization and control over every stage of the operation. Today we scale with far more confidence, knowing we have a solid partner behind our operations.

We strongly recommend InnSync to anyone looking to professionalize their short-term rental management.

What changes in your day

  • Early check-in, late check-out and extra night offered at the right time
  • Carmen explains the available extras and passes the guest's request to your team
  • Confirmed on the booking once you mark the extra as paid
  • Each extra linked to the right booking and property
  • Sales Hub: track and approve the day's opportunities
  • Extra revenue per booking, with no effort from the team

How it works

01

Carmen spots the opportunity

Near check-out, a request to arrive earlier, a free night on the calendar: Carmen identifies the extra that makes sense for that booking.

02

Offers extras for your team to confirm

She proposes the price and answers the questions within the rules you set. Payment stays on your side: your PMS or your usual method, never through InnSync. Once you confirm the extra as paid, it is recorded on the booking.

03

You watch the revenue come in

Each sale shows up linked to the right booking. In the Sales Hub you track the day's opportunities and approve whatever you want to decide first.

Questions worth answering

Which extras can Carmen offer?

The stay's: early check-in, late check-out and extra night are the most common. She offers them at the moment they make sense for the booking, at the price you set.

Does Carmen offer extras on her own or do I need to approve?

You decide. Carmen can offer extras within the rules you set, or bring the opportunity to the Sales Hub when you'd rather approve first. Either way, the extra is recorded on the booking only once you confirm it as paid.

How does the guest pay for an extra?

The way they already pay you: through your PMS or your usual method. InnSync does not take or process payments. Once you confirm the extra as paid, Carmen records it on the booking and tells the guest.

Your next step starts here.

Tell us how you manage your properties today and start your account setup.