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Guest inquiries on WhatsApp

Every hour without a reply is a guest booking somewhere else

For those who get stay quotes over WhatsApp and want every inquiry answered.

InnSync's AI answers WhatsApp quotes instantly, with real price and availability from your system, so the guest hears back at 9 PM on a Friday instead of the next morning.

I want to see how it works

Quick chat on WhatsApp. No commitment, no card.

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The cycle that turns an inquiry into a lost guest:

The 9 PM lead

The guest asks about availability. You see the message the next day. They've already booked somewhere else.

The weekend that goes unanswered

From Friday afternoon to Monday morning, WhatsApp stays quiet. Leads that arrive in that window tend to go to the OTA.

The quote that takes a day

Check availability, calculate the price, type it into WhatsApp. For a three-night booking. Sometimes two leads at once.

Booked on the platform, but it shows differently

The guest booked on the OTA because "it was easier" — if they'd gotten a reply with the price right away, they'd have booked directly.

Whoever asks gets an answer. Right away.

Real price and availability, from your system. The AI sends the quote and hands the guest's details to your team in the same conversation; your team confirms the reservation in your PMS.

  • Real availability and price, straight from your PMS — no checking a spreadsheet.
  • A reply at any hour: 9 PM Friday, 8 AM Sunday, without you needing to be online.
  • The guest gets an answer in the same conversation and the reservation is recorded in your PMS.

The reply window is the difference between a guest and a lost inquiry

Guests who search directly have already shown intent to book without an intermediary. What tends to decide it is the speed of the first reply.

When the quote arrives right away, the conversation continues. When it arrives the next day, the guest is already gone.

Want to see how the AI quotes and hands off?

We'll show you with your own property's data, on WhatsApp, no commitment.

Quick chat on WhatsApp. No commitment, no card.

The AI answers. Your team confirms.

InnSync's AI quotes with real availability and price from your system — your PMS. You see what was answered, what was handed to your team, and what's still open. Nothing goes out without you being able to review it.

  • Official integration with your PMS — availability and price always in sync with the PMS.

  • Review Mode — you decide whether the AI replies on its own or proposes it for you to confirm.

  • History of every conversation — available in the dashboard.

InnSync has become essential to our growth.

— Daniel and Thales at Quarter

It starts with a chat

1

We connect to your PMS

your PMS. Availability and prices are already there.

2

We set it up with you

We define which properties the AI quotes and whether it operates in Review Mode or autonomously.

3

Your operation runs

Leads arrive, the AI replies and sends the quote. You review it in the dashboard.

Frequently asked questions

The next lead that arrives at 9 PM will get a reply

Enter the mobile number you use WhatsApp on. This is how we will contact you.

The next lead that arrives at 9 PM will get a reply

A real quote, right away, straight on WhatsApp. The reservation is recorded in your PMS once you confirm it.